Consignor Pick-Up & Payouts
Pick-Up Instructions
Pick up will be on Saturday evening February 22nd between 5pm & 7pm with emergency last chance pick-up on Sunday morning February 23rd from 8am- 9am. All consignors must exit the building no later than 7:45pm on Saturday evening and by 9am on Sunday morning (you may certainly begin the line for 10:30 am re-entry with shoppers if you like!)
Yes, pick up is PRIOR to our 75% off selling day. You can grab the items that are important for you to take home and leave the rest to sell at 75% off (yes, everything that is still there when selling starts on Sunday morning will sell for 75% off even if it’s not marked to discount or donate!) All the items will be close to where you left them when you dropped off so they should be easy for you to find!
We will make every effort to reconcile sold items prior to 5:00pm on Saturday so that you will have access to a list of what has sold so far. This is NOT promised. Registers will remain open all throughout the pick up times so it is likely that some of your sold items will not appear on your list. (If you wish to arrive earlier and shop/pick up at the same time, that is fine but you will be reducing your selling time and you will not have access to a list of sold items. Plan to arrive as close to 5pm as possible as you will need to allow enough time to find your items and “check-out” via the registers/check out line before you leave. The building closes to sellers/shoppers at 8pm.
Please be sure t0 check carefully in each section/table. (And also a bag/box/bin/cart-you’ll need something to carry it all home!)
After checking in each area, you should also check the lost tag area for any items that may have lost their tags during the sale.
Once you arrive, you may choose to pick up all your items or only a few that matter to you. The rest you can certainly leave for the 75% off sale and/or for donation. Our charities are very thankful for your contributions.
Courtesy note: Anything not picked up by 9:00 am on Sunday morning will be offered for sale at 75% discount regardless of whether you marked it to discount/donate or not. If it is still in the building , our shoppers can purchase it for 75% off. You are certainly welcome to continue to look for a favorite item during the Sunday shopping time but the 75% off shoppers have first dibs on it at that point. Please plan accordingly.
Our DONATIONS partners help us prep and load all day. By 3:00 pm, they (and we!) are all tired and ready to go home. We will begin loading every item in the store that was not sold or picked up at 3:01! Please do not act surprised, or become offended, or request special treatment when this happens. If your unsold stuff is that important to you, then please, make a plan & arrive on time on Saturday evening and retrieve the items that you can’t live without. Our plan for these items is to help people with them. They are going to fabulous charities! And on that note . . .
. . . please know that by far the best way to make the pick up process amazing is not to come! Mark everything to donate and you will not have to find it and we will share your unsold items with local charities and families who can really use them. YOU will get a donations receipt and an outpouring of gratitude.
Also, Tar Heel Kids Consignment understands that emergencies happen on pick-up day; however, due to the number of consignors and tasks to be completed we are unable to accept phone calls or check email. All items that are not picked-up will first be offered for sale at 75% off (you’ll get the credit if it sells!) and then the remaining items will be donated to one of our charities. It’s possible that a husband, friend or grandparent can pick up your items but they’ll need to be prepared to go to LOOK for them in a few separate places and then have the items checked before departure. We’ve run several events with this pick-up procedure now and WE LOVE IT and will continue it! The only “snag” in the system is when our sellers send others to pick up for them . . . if you can help it, please don’t do it. Your hubby , parent, friend did not place your items and likely does not recognize them and that makes pick up extremely difficult. Thank you for your understanding on this last important step of the sale.
Proceeds
A quick note about the $$: Proceeds will be distributed via PayPal direct deposit sometime before the 11th business day after sale close to the email address you provided when you first established an account at a My Consignment Manager sale. This is the only account number we have for you and we will not edit it. (You can edit it in your MYCM profile if you like and then that’s where you will get all our correspondence)
Everyone is first paid by via Pay Pal mass payment to that email address. If the money is not claimed, PayPal may alert your via an email that you have money and ask you what you’d like to do about it. PayPal will definitely alert us (in the form of a list) of all the people who have not claimed their $$, 30 days after payments go out, At that time, PayPal will return that money to our account and we will send you a check. (Note: this happens with fewer than 10 sellers each season! You can figure this out.) Questions? Please contact Tar Heel Kids Consignment, via email at hello@tarheelkidsconisgnment.com and we will be happy to assist you.
Last note . . .it takes time after the event to balance accounts, unload trucks, reacquaint with family etc., so while we “promise” payment no later than 15 days (11 business days) after the event you should also know that it most often hits your account between days 10 and 12 (Wed-Fri of week 2)